Housekeeper, Fraser Residence Orchard

Country:  Singapore
State:  Singapore
Job Function:  Customer Service, Maintenance & Operations
Job Posting Date:  25 Nov 2023

Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit or follow us on LinkedIn.

Job Summary

Ensure cleanliness and orderliness of Frasers Apartments / Rooms, to achieve a level of comfort and satisfaction that exceed guests’ expectation.

Job Description

  • Clean and inspect an allocated number of apartments/ rooms set by the Housekeeping Supervisor
  • Check through the apartment's inventories with residents upon check-in and check-out
  • Ensure that cleanliness, proper amenities, and literature placement are met according to working procedures and standards
  • Report any loss, damage to linen, furniture, fixtures and equipment, and maintenance defects to the Housekeeping Supervisor or the Engineering Department
  • Assist to train outsourced room attendants in housekeeping procedures and standards
  • Oversee the performance of your assigned outsourced room attendants
  • Provide support in daily operations by:
  • Replenishing supplies (E.g., drinking glasses, writing supplies and bathroom items)
  • Ensuring all equipment is in good working condition
  • Attend to residents’ requests
  • Assist in monthly linen inventory in your assigned area
  • Update status of apartments / hotel rooms
  • Manage the storing and issuance of linen and uniform
  • Ensure that the laundry contractor meets cleanliness standards and deadlines
  • Sort, count and record the number of linen and soiled articles
  • Examine laundered items to ensure cleanliness and serviceability
  • Perform related tasks as assigned

Key Qualification

  • At least a higher secondary education
  • Minimum 1 year of experience in Housekeeping
  • Ability to work with little supervision while meeting high-performance standards
  • Ability to follow instructions
  • Good customer service, communications and interpersonal skills are a must

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organization, which helps our people to thrive each day.