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Assistant Manager, Offices - Tenant Relations

Country:  Thailand
State:  Bangkok
Job Function:  Administration
Job Posting Date:  3 Aug 2026

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
 
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.  
 
Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.  
 
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

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Job Description

  • Lead the Tenant Services and Experience Team in organizing tenant activities and building a strong, engaged community within the workplace at One Bangkok.
  • Collaborate with in-house tenants and external partners to develop and introduce innovative lifestyle and social engagement initiatives, enhancing tenant satisfaction and generating additional revenue from amenities.
  • Utilize tenant data analytics to customize approaches, ensuring the highest levels of satisfaction and engagement while proactively addressing any concerns or opportunities for improvement.
  • Resolve complex tenant complaints with professionalism and efficiency, leveraging a customer-first approach and ensuring service recovery actions are in place.
  • Liaise with property management and other departments to ensure seamless delivery of tenant services, maintaining a proactive and collaborative approach to addressing tenant needs.
  • Foster a vibrant and inclusive community by promoting personal growth, productivity, and a sense of belonging through a variety of targeted events and activities.

Key Qualification

  • At least Bachelor Degree in Marketing, Event Management, Communication or related field
  • 10+ of Work Experience in related field. 
  • Strong customer service and relationship management skills with a customer-centric mindset.P
  • Proven ability to handle and resolve tenant or customer complaints effectively and professionally.
  • Excellent stakeholder management skills with the ability to engage internal and external partners.
  • Experience in planning and executing community engagement, wellness, and networking events.
  • Strong communication and interpersonal skills, with confidence in interacting with senior executives.
  • Proficiency in CRM systems and customer data management to deliver personalized experiences.
  • Strong analytical and problem-solving skills with the ability to identify opportunities for service improvement.
  • Proactive, organized, and collaborative team player with the ability to manage multiple priorities in a fast-paced environment.

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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