Assistant Manager, POS Integration Specialist
Key Responsibilities
- Oversee and coordinate with the vendor responsible for the POS (Point of Sale) system to ensure smooth and uninterrupted operations.
- Plan, design, and develop POS systems that align with business goals and future expansion.
- Oversee the installation, maintenance, and upgrades of both POS hardware and software.
- Coordinate and collaborate with internal departments (e.g., Operations, Sales) and external vendors or service providers.
- Analyze technical issues related to POS systems and implement effective solutions in a timely manner.
- Manage and monitor POS-related projects to ensure timely delivery within scope and budget.
- Establish work standards and best practices for the team, while mentoring and developing team members.
- Stay updated on new technologies and trends in POS systems and evaluate their applicability to the organization.
Qualifications & Requirements
- Bachelor’s degree or higher in Information Technology, Computer Engineering, Computer Science, or a related field.
- Minimum 3 years of experience in managing POS systems, with at least 2 years in a leadership or managerial role.
- Strong knowledge of system analysis, database management, basic programming, and IT infrastructure.
- Experience in project management and vendor coordination.
- Excellent communication and interpersonal skills with the ability to work cross-functionally.
- Strong problem-solving skills and the ability to make decisions under pressure.
- Experience in retail, F&B, or hospitality POS systems will be considered an advantage.
- Good command of English (both written and spoken) is preferred.