Assistant Manager, Retail Experiental Strategy - VM
Job Summary
- Create overall design direction of project to reinforce business strategy, with emphasis on enhancing customer journey and experience
- Create creative direction for interior design, environmental graphics, way finding, lighting, landscape, visual presentation, features, and overall ambience
Job Description
- Create overall design direction of project to reinforce business strategy, with emphasis on enhancing customer journey and experience
- Setting the creative direction for interior design, environmental graphics, way finding, lighting, landscape, visual presentation, features, and overall ambience
- Collaborate with project team to create a seamless and unique customer experience and functional design, harmoniously blending lifestyle spaces with merchandise offerings
- Create design story and design concepts as briefing for designers
- Responsible for visually presenting new look and trends through VM ambience points
- Support in reviewing layout and customer journey experience
- Support team in creating new fresh idea for mall • Site survey with DD / TD and supplier team
- Review and proceed with design drafting / details
- Oversee all production implementation (material sample, mock up)
- Quality control and factory visit • Installation and handover to property
- Participate in the planning and development of VM ambience points ensuring that layout, construction, and product presentation meets standards and deadline
Key Qualification
- 3–5 years of experience in retail strategy, marketing, or customer experience design.
- Experience in designing and implementing retail experiential initiatives, such as pop-up stores, in-store activations, or customer engagement campaigns.
- Proven ability to develop and execute strategic plans to enhance customer experiences and align them with business objectives.
- Experience working cross-functionally with marketing, merchandising, operations, and design teams.
- Understanding of consumer behavior and trends in the retail space.