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Director of Operations, SEAA

Country:  Singapore
State:  Singapore
Job Function:  Customer Service, Maintenance & Operations
Job Posting Date:  24 Jul 2026

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
 
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.  
 
Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.  
 
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

Reporting to the Assistant Vice President, Regional Operations, the lead candidate will be responsible for driving F&B strategy and performance across all properties in the SEAA region. The candidate will provide the General Managers with strategic guidance, operational support, and performance oversight to maximize asset value and exceed guest expectations.

Job Description

Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties’ performances. Identify and execute cost optimization opportunities while safeguarding product and service quality
• Champion the adoption of innovation technologies and systems to optimize performance and guest experience
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties
• Build and maintain a portfolio of vendor and consultant partnerships for the region
• Provide strategic guidance to regional GM and F&B leaders
• Ensure all F&B manuals, policies and systems are current and relevant
• Travel to properties to provide operational support when necessary

Key Qualification

  • Bachelor’s degree in hospitality or business management, or other related fields preferred.
  • Minimum of 10 years of senior level F&B leadership in international hospitality groups or large-scale food service organizations
  • Strong commercial acumen with the ability to analyse financial performance and deliver results
  • Demonstrated expertise in concept innovation, outlet repositioning, and new project launches
  • Experience clarifying and summarizing complex issues, to tell an impactful story with analysis and data visualization, providing effective business metrics and insights
  • Able to work in a fast-paced environment with multiple priorities, updating stakeholders on progress and expected delivery

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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