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Assistant Manager, Group IT

Country:  Singapore
State:  Singapore
Job Function:  Information Technology & Innovation
Job Posting Date:  28 Mar 2025

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
 
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.  
 
Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.  
 
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

The Lead for Modern Workplace, Collaboration (Microsoft 365), and VIP Support is responsible for overseeing the deployment, management, and optimization of Microsoft 365 services to enhance productivity and collaboration across the organization. This role involves leading a team of IT professionals, providing VIP support to senior executives, and ensuring seamless operation and security of the Microsoft 365 environment.

Job Description

  • Leadership and Team Management: Lead and mentor a team of IT professionals responsible for Microsoft 365 services and VIP support. Foster a collaborative and high-performance culture within the team.
  • Microsoft 365 Administration: Oversee the deployment, configuration, and maintenance of Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Ensure optimal performance, security, and compliance.
  • VIP Support: Provide dedicated support to senior executives, ensuring their Microsoft 365 tools and services are always available and functioning efficiently. Address and resolve any technical issues promptly.
  • Collaboration and Productivity Enhancement: Implement and manage collaboration tools and solutions to enhance productivity across the organization. Promote the adoption of Microsoft 365 features and best practices.
  • Security and Compliance: Ensure the Microsoft 365 environment adheres to security policies and compliance requirements. Implement data loss prevention (DLP), eDiscovery, and retention policies.
  • User Training and Support: Develop and deliver training programs to enhance user proficiency with Microsoft 365 tools. Provide ongoing support and troubleshooting for end-users.
  • Vendor Management: Coordinate with external vendors and service providers for the integration of third-party services and applications with Microsoft 365.
  • Continuous Improvement: Stay updated with the latest Microsoft 365 features and updates. Identify opportunities for process improvements and implement best practices.
  • Stakeholders for this role includes but not limited to: Senior management, Business unit, Group IT audit, Group Data Protection Office, Group Risk Management, Group IT

Key Qualification

  • Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced certifications such as Microsoft Certified: Enterprise Administrator Expert or Microsoft Certified: Security Administrator Associate are preferred.
  • Minimum of 5 years of experience in managing and supporting Microsoft 365 services. Experience in providing VIP support to senior executives is highly desirable.
  • Proficiency in Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive. Proficient in communications and video conferencing tool. Strong knowledge of security and compliance features within Microsoft 365.
  • Proven experience in leading and managing IT teams. Excellent communication and interpersonal skills.
  • Strong analytical and troubleshooting abilities. Ability to resolve complex technical issues efficiently.
  • Commitment to providing high-quality support and service to end-users, especially senior executives.
  • Willingness to stay updated with the latest trends and updates in Microsoft 365 and related technologies.

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

Apply now »