Assistant Manager, Information Technology (Hospitality, Corporate)

Country:  Singapore
State:  Singapore
Job Function:  Information Technology & Innovation
Job Posting Date:  6 May 2024

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

You are part of the Frasers Hospitality Corporate IT Team that provides technology leadership, vision and actively participate in the delivery of IT services, solutions and innovations for the business.

Job Description

Lead and/or participation in the planning, execution, and management of 

  • Innovation initiatives at corporate and property level
  • Hotel Pre-openings
  • Establishing and maintaining good business relationships with stakeholders to influence and achieve business goals
  • Managing vendors to ensure smooth negotiations, collaborating with vendor teams to ensure timely, on-budget, and high-quality delivery
  • Working with technical/business teams to ensure that requirements are feasible
  • Monitoring and reporting on all projects
  • Maintain and updating of brand technology standards
  • Compliance mandates including and not limited to PCI-DSS, Data Privacy Laws
  • Enterprise Infrastructure and Security
  • Conduct periodic review & audit of hotel operations to ensure compliance to IT policies
  • Conduct periodic review & audit of IT infrastructure, systems & operations, software applications, vendors, and service providers to ensure compliance to IT Policies
     

Key Qualification

Candidate must have the ability to communicate effectively and build rapport with team members, property users and vendors.

Have problem-solving skills and assume responsibility to ensure success of tasks assigned.

Ability to work both independently and in a team environment, to multitask and work in a deadline/time sensitive environment.

Preference is given to individual which has the below skills and knowledge 

  • 4 years or more experience working in the Hospitality Industry (Hotels or Serviced Apartments) in a management role
  • A strong understanding of Opera/ HMS PMS systems and the integration to third-party solutions like CRM/CRS/POS/CAS/IPTV/Keycard etc.
  • A good understanding and experience with Cloud Technologies e.g. Office 365, Microsoft Azure, AWS
  • A good understanding and experience with server, network and virtualisation technologies e.g. VMWare, Windows Server, VLANs, WIFI
  • PCI Compliance and Security Awareness Programs
  • Hotel Pre-Opening Experience
     

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.