Assistant Vice President, Property Services

Country:  Singapore
State:  Singapore
Job Function:  Developments & Projects
Job Posting Date:  8 May 2025

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
 
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.  
 
Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.  
 
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

Job Description

•    Ensure smooth execution of daily operations of Property Services Department and ensure that department SOPs are properly adhered to.
•    Oversee pre-inspection, home collection and common area set-up for the successful execution of Temporary Occupation Period (TOP) projects.
•    Collaborate with team members to plan, schedule and ensure internal unit and common area readiness before serving Notice of Vacant Possession (NVP) to purchasers within 4 to 6-weeks timeframe.
•    Ensure all NVP documents are complete, accurate and timely submitted to external legal firm for serving of NVP to purchasers.
•    Ensure timely completion of all pre-home collection processes and smooth execution of home collections.
•    Ensure the readiness of the in-house Defects Management system and that proper training is carried for all relevant personnel (Main contractor, Resident Engineers and Resident Technical Officers) within 5 months prior to TOP.
•    Conduct periodic e-surveys during the Defects Liability Period (DLP) for all units to identify and address any shortfalls of products and services with the team (Project team, Architects, Main Contractors and Managing Agents).
•    Oversees the service performances of the respective Managing Agent on the management and maintenance for common areas of the estate up to the conclusion of the 1st Annual General Meeting (AGM).
•    Manage and ensure full compliance of the Managing Agent’s responsibilities and obligations under the contract.
•    Ensure Property Services team delivers quality customer service to all stakeholders including addressing feedback from subsidiary proprietor / MCST in a timely manner. 
•    Ensure Business Continuity Plans are adhered to for all projects and that all relevant reports are timely submitted to the project team on a quarterly basis.
•    Convene 1st AGM, handover to the incoming management council as well as address and resolve all MCSTs’ claims.
•    Provide inputs and feedback for new development from property management point of view during design review stage, including working with internal teams to ensure operational readiness upon TOP for the development.
•    Participate in implementation and enhancement of building services and technology.

Key Qualification

•    Diploma and or/Degree in Real Estate/Property Management or equivalent disciplines.
•    At least 10 years of relevant experiences in property/facility management in handling multiple residential/ mixed development projects.
•    An enthusiastic team player who possesses excellent oral & written communication skills and interpersonal skills.
•    Well versed in Building Maintenance & Strata Management (BMSM) Act.
•    Ability to work under pressure in a fast-paced environment.
•    Strong analytical skill and ability to deliver quality service to stake holders at all levels.
•    Problem solver with good leadership quality and positive attitudes

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.