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Housekeeping Supervisor

Country: Singapore

State: Singapore

Job Function: Customer Service, Maintenance & Operations

Job Posting Date: 27 Mar 2025

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

We are looking for a responsible Housekeeping Supervisor to maintain company standards of cleanliness throughout the rooms section of the property and supervise the section housekeeping aides assigned to the housekeeping team. Relay information concerning the status of rooms to and from the housekeeping office.

Job Description

To supervise the conduct of the Housekeeper, PA Housekeeper & housemen being always certain the regulations and policies are followed without deviation.
To insure proper maintenance and upkeep of all apartments/rooms, hallways & service areas.
To ensure maximum efficiency and proper care of equipment, supplies and proper storage.
To proceed to assigned area and check ready rooms to make sure they are up to standard for check-ins.
To report all checkouts and other information.
To make a round of entire assigned area, checking for items in need of immediate attention such as burned-out lights.
To keep a record of all rooms deep-cleaned in each section so that rooms are periodically deep-cleaned on a rotating basis.
To report any damage to guestrooms, corridors, or equipment seen or reported.
To report to the engineering department any defect or equipment failure that cannot be corrected by the housekeeping department.
To periodically telephone the housekeeping office to advise it of all ready rooms and to receive checkout rooms.
To inspect linen rooms and storerooms in assigned areas for cleanliness and for adequate supplies.
To periodically report to the housekeeping manager on the quality of the performance of the housekeepers.
Perform related ad-hoc duties as assigned.

Key Qualification

Functional knowledge in room cleaning.
Knowledge in customer and personal service.
Knowledge in inventory and stock count.
Diploma in hospitality preferred or minimum of ‘A’ Level with 2 to 3 years of relevant experience in a supervisor capacity in both Operations and Housekeeping
Computer literacy and numeracy skills.
Familiar with hotel systems such as Hotel information system, preferred HIS Epitome, PABX, call accounting and task management system.
Leadership and training skills.

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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