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Manager, Regional Operations (Southeast Asia & Australia) - Hospitality

Country:  Singapore
State:  Singapore
Job Function:  Customer Service, Maintenance & Operations
Job Posting Date:  11 Nov 2024

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

Reporting to the Assistant Vice President, Regional Operations, the successful candidate will be responsible and accountable for ensuring brand standards and compliance are implemented at assigned properties. The candidate will also make sure that these are aligned with the company’s standards from pre-opening to fully operating; to ensure approved budgets are optimized and achieved.

Job Description

  • Assist to lead pre-opening projects, prepare, and accomplish milestone schedule with all stakeholders, ensuring compliance to brand standards
  • Prepare pre-opening budgets, including research on vendor and pricing, and innovation and sustainability opportunities
  • Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties’ performances
  • Research and put forth concept development presentations for projects
  • Create and present presentations to Owners, Consultants and Senior Leadership
  • Conduct audit and present results to property’s GM, present suggestions to improve audit performance
  • Review APAC properties’ quality performance, and present recommendations for improvement
  • Assist to coordinate sustainability reporting, highlighting actions and progress development of APAC properties
  • Source and build a portfolio of operations’ partners, vendors, and consultants
  • Develop operations related templates and standards 
  • Assist to coordinate, evaluate, and implement roll out plan for projects
  • Apply appropriate statistical and data analysis techniques/tools, to present data and trends to senior leaders in decision-making process
  • Travel to properties to provide operational support when necessary
  • Perform related ad-hoc related duties when required

Key Qualification

  • Bachelor’s degree in hospitality or business management, or other related fields preferred.
  • Minimum of 5 years of professional work experience in hospitality or real estate industry  
  • Experience in pre-opening and/or audit 
  • Experience in supporting and leading projects while working with multi-functional teams
  • Experience clarifying and summarizing complex issues, to tell an impactful story with analysis and data visualization, providing effective business metrics and insights
  • Able to work in a fast-paced environment with multiple priorities, updating stakeholders on progress and expected delivery

 

We are open to discuss on candidate's earliest start date, please indicate your availability when applying.

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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