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Senior Manager, Information Technology SEAA (Hospitality)

Country:  Singapore
State:  Singapore
Job Function:  Information Technology & Innovation
Job Posting Date:  24 Apr 2025

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
 
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.  
 
Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.  
 
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

The Director, Information Technology role is part of the Frasers Hospitality Corporate and Cluster IT Team that provides technology leadership, vision and actively participate in the delivery of IT services, solutions and innovations for the business.

Job Description

Lead and participation in the planning, execution, and management of the Frasers Hospitality Regional Cluster (South East Asia Australia)

  • Innovation initiatives at Corporate, Cluster and Property levels
  • Cluster Hotel Pre-openings and Conversions
  • Establishing and maintaining good business relationships with stakeholders to influence and achieve business goals
  • Managing vendors to ensure smooth negotiations, collaborating with vendor teams to ensure timely, on-budget, and high-quality delivery
  • Working with technical/business teams to ensure that requirements are feasible and in adherence to current Frasers Hospitality Brand Standards
  • Monitoring and reporting on all projects in cluster.
  • Ensure compliance of IT Policies, Standards and Guidelines and manage Cluster-specific requirements
  • Maintain and updating of brand technology standards for the Regional Cluster
  • Compliance mandates including and not limited to PCI-DSS, Data Privacy Laws
  • Enterprise Infrastructure and Security
  • Ensure IT Controlled Self-Attestation and Account Review Submission on time by Regional Cluster properties
  • Conduct periodic review & audit of hotel or service apartments’ IT Infrastructure, Systems and Operations to ensure compliance to Frasers IT Policies and Standards both on site and remotely
  • Conduct periodic review & audit of IT infrastructure, systems & operations, software applications, vendors, and service providers to ensure compliance to Frasers IT Policies a
  • Accountable for state of IT Infrastructure, Security and Operations for the Regional Cluster and properties within the Regional Cluster
  • Keep updated with general IT and Information/Cyber Security landscape
  • Conduct regular reviews and meetings with IT personnel within the Regional Cluster
  • Advocate Frasers Corporate Initiatives and Brand Standards with Regional Cluster properties and personnel
  • Follow through to ensure timeliness and closure of critical IT findings by Corporate IT, Internal Audit or External Auditors
  • Provide oversight, guidance and drive standards to Regional cluster owners and Properties IT budgets

Key Qualification

  • Candidate must have the ability to communicate effectively and build rapport with team members, property users and vendors and to engage with Property Owners Representatives and IT Consultants for Property Openings or Conversions
  • Have problem-solving skills and assume ownership to ensure success of tasks assigned.
  • Ability to work both independently and in a team environment, to multitask and work in a deadline/time sensitive environment.
  • Preference is given to individual which has the below skills and knowledge
    • 4 years or more experience working in the Hospitality Industry (Hotels or Serviced Apartments) in a management role
    • Strong vendor management skills and owner/stakeholder relationships management
    • Strong understanding and knowledge of Opera/ HMS PMS systems and Hospitality Technology platforms.
    • Have a good understanding and experience with Cloud Technologies e.g. Office 365, Microsoft Azure, AWS
    • Have a good understanding and experience with server, network and virtualisation technologies e.g. VMWare, Windows Server, VLANs, WIFI
    • PCI Compliance and Security Awareness Programs
    • IT Policies, Standards and SOPs
    • Hotel Pre-Opening Experience in multiple countries
    • Flexible to travel within Regional Cluster
       

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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