Senior Marketing Executive, Tampines 1 / Century Square
Job Summary
To assist the Marketing HOD in the strategizing, planning and execution of marketing campaigns, events and placemaking activities to increase the mall’s footfall and boost retailers’ sales.
Job Description
- To support marketing and customer service teams for the malls and across the cluster
- To market atrium, advertising spaces and vending machines as part of casual leasing to optimise other income
- To plan and execute mall activations across the cluster to support community engagement and community investment in accordance with the group’s community investment framework
- Provide support for Inclusion Champions Programme and Service Excellence across the cluster
- To drive mall’s footfall and tenants’ sales
- To grow social media presence
- To liaise and maintain good relations with tenants, advertising agencies, media, contractors and potential partner and cluster/ core marketing team
- To manage and handle day-to-day operations relating to marketing and support customer service team
- To garner tenants’ sponsorship for campaigns
- To prepare monthly marketing reports and proposals when required
- To support Core Marketing by growing and promoting the Frasers Experience (FRx) ecosystem and loyalty adoption
- To uphold the branding of the company & property
- To handle & manage shoppers’ and tenants’ feedback and improve customer experience
- To undertake any other relevant task as assigned by immediate supervisor/ management
Key Qualification
- Diploma/Degree in any relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
- Minimum 2 years of working experience in the related field (retail mall)
- Creative & innovative thinking
- Able to work in a fast-paced environment
- Excellent communication, organisation and interpersonal skills