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Senior Revenue Executive (Hospitality)

Country:  Singapore
State:  Singapore
Job Function:  Sales & Marketing
Job Posting Date:  21 Feb 2025

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

Supervise and support reservation team and ensure smooth daily operation function. Meeting and exceeding customers’ expectation and converting potential enquiry to business.

Job Description

  • Involve in implementation and migration of new PMS 
  • Work with Revenue Manager for submission of reports (daily reports, month-end reports etc in a timely manner)  
  • Prepare revenue and occupancy forecast by market segment on monthly basis
  • Feedback on the trend and pick up
  • Maintain and review all distribution channels to ensure competitive rates and rate parity at all times
  • Monitor room types sold and utilization to maximize customer satisfaction and room revenue
  • Manage, revise, update rates, room allotment, close up dates on any website company or booking engine
  • Supervise the reservation team to enhance the overall hotel revenue through excellent customer service
  • Control and manage group booking
  • Preparing and conduct OJT to reservation officer/trainee
  • Ensure adherence by Sales & Marketing team to Process and Procedure of Reservations
  • Handle group, follow up rooming list and check daily arrivals correspondence 
  • Maintain hotel rate structure set by Management
  • Maintain good rapport and networking with corporate clients and travel agents

Key Qualification

  • Minimum Diploma in related field
  • Prior relevant experience in hospitality industry
  • Work independently with minimum supervision and produce accurate and quality of work
  • Ability to support online portal
  • Ability in controlling properties inventory 
  • Ability in checking reservation officer work, problem-solving attitude and enhance work processes  

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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