Service & Safety Associate

Country:  Singapore
State:  Singapore
Job Function:  Customer Service, Maintenance & Operations
Job Posting Date:  5 Nov 2024

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

We are looking for an individual who provides bell/ concierge service, safety, security and/or fire protection work safeguarding persons and property owned or leased by monitoring and authorizing the entrance and departure of employees, guests, and visitors, patrolling grounds and parking areas for violations, and escorting or transporting individuals to specified locations. Service & Security Associates are responsible for creating a world-class experience while ensuring a safe and secure environment for our internal and external clients.

Job Description

  • Assist to guests’ requests, luggage handling.
  • Patrols assigned areas maintaining buildings and grounds security, responds to emergency situations, assists in searches, and observes and reports special hazards.
  • Responds to and assists with emergency and assistance calls, or other situations; notifies the appropriate emergency personnel as needed.
  • Assists with building evacuations and crowd and traffic control.
  • Acts in response to suspicious persons and situations, safety hazards, and unusual or illegal activity in assigned area.
  • Completes logs or reports pertinent to duties or daily activities.
  • Conducts fire drills and safety and fire prevention programs.
  • Assist in training on fire prevention, the proper use of fire suppression equipment and building evacuation procedures and conducts inspections for fire, safety or security risks or hazards and recommends corrective measures.
  • Inspects and maintains emergency and safety equipment and vehicles and reports malfunctions.

Key Qualification

  • Minimum high school qualification or equivalent in any field.
  • Preferred to have 1 year related experience in safety, security, or fire prevention work.
  • Fluent in security industry standards and methods
  • Professional experience in the areas of conflict resolution, de-escalation techniques, and threat response
  • Proven ability to handle tough situations with tact and discretion and the ability to function at a high level during stressful situations
  • Must hold and maintain applicable state guard certifications and licenses
  • Ability to communicate with all levels of the organization
  • Excellent time-management, communication, incident report writing, and organizational skills
  • Dependable team player with business acumen and enthusiasm
  • First Aid/CPR certified preferred
  • Must be flexible on schedule, including availability for weekends and holidays

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.