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Vice President, Projects, Control & Sustainability

Country:  Singapore
State:  Singapore
Job Function:  Developments & Projects
Job Posting Date:  29 Apr 2025

ABOUT FRASERS PROPERTY LIMITED
Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore.
 
Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential and retail. The Group has businesses in Southeast Asia, Australia, the EU, the UK and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries across Asia, Australia, Europe, the Middle East and Africa.  
 
Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.  
 
The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture.

For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn.

Job Summary

Ensure smooth execution of daily operations of Property Services Department and ensure that department’s SOPs are properly adhered to, and maintain trust and rapport with SPs through consistency in service standards.

Job Description

A)    Handing over of units
•    Develop quality standards and procedures for handovers / home collection 
•    Oversee and collaborate with team members to plan, schedule, and carry out pre-inspections of internal units and common areas to ensure that they are ready before serving Notice of Vacant Possession (NVP) to purchasers. Depending on the number of units in the development, NVP shall be served within 4 to 6-weeks’ timeframe
•    Ensure all NVP documents are complete, accurate and timely submitted to external legal firm for serving of NVP to purchasers
•    Ensure timely completion of all pre-home collection processes and smooth execution of home collections
•    Ensure the readiness of the “Novade Track” application on the Defects Management system and that proper training is carried for all relevant personnel (Main contractor, Resident Engineers, and Resident Technical Officers) within 5 months prior to TOP
•    Supervise, co-ordinate and report on all internal unit defects’ submissions and rectifications
•    Conduct periodic e-surveys during the Defects Liability Period (DLP) for all units to identify and address any shortfalls of products and services with the team (Project team, Architects, Main Contractors, and Managing Agents)
•    Ensure Property Services team delivers quality customer service to all stakeholders including addressing feedback from subsidiary proprietor / MCST in a timely manner

 

B)    Common areas management
•    Set-up the common properties and facilities prior to the issuance of Temporary Occupation Period (TOP) by BCA
•    Appoint and supervise the service performance of Managing Agents and ensure that it is up to standard
•    Prepare, submit, and obtain timely clearance from BCA for the setting up and collection of Maintenance Fund
•    Manage the common area / property defects and rectification with the appointed Managing Agent such that they are always in good repair
•    Develop recommendations for service quality improvements from data analytics    
•    Conduct research based on customer feedback and user experience
•    Evaluate the services provided by third parties against contractual terms and scope of work          
•    Convene 1st AGM, handover to the incoming management council as well as address and resolve all MCSTs’ claims
•    Ensure WSH policies and Business Continuity Plans are adhered to for all projects and that all relevant reports are timely submitted to the project team on a quarterly basis 

 

C)    Project Management (Control) Scope (Support project planning and drive continuous improvement)
•     Support the preparation of strata title subdivision strategy , common area management and design, as well as maintenance and operations standards
•     Prepare and manage quality assurance and control standards
•     Identify and update on relevant regulatory and legislative prerequisites in preparation for project execution
•     Conduct research on latest developments in the Built Environment, costs, trends and technologies
•     Assess the viability of proposed continuous improvement initiatives to improve time, cost and quality management
•     Implement risk management plans and risk controls in alignment with organisation's risk management framework

 

Key Qualification

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.

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